Refund policy
100% Satisfaction Guarantee
We stand by our coin holders with a 100% satisfaction guarantee. Unhappy with your purchase? Note your order number to write in the return label as your RA#. See your options below:
Return due to satisfaction guarantee:
- Contact us within 7 days of delivery to initiate a return
- You will be refunded 100% of the purchase price
- We do not refund the original or return shipping charge unless product return is due to manufacturing defects
- All returned merchandise must be received in resalable condition, unless the merchandise is found to be defective. We strongly suggest that you use a secure parking method when returning your items, since we cannot be responsible for items not being received at Air-Tite Holders, Inc in resalable condition.
- You will receive the refund upon our receipt and inspection of the merchandise.
Return due to damage caused by shipping:
- Contact us within 3 business days from delivery date to notify Air-Tite Holders, Inc. of damages due to shipping in order for Air-Tite Holders, Inc. to process a claim with the shipping carrier.
- It is also required that you save the shipping carton and all packing materials until a claim is completely processed by the shipping company.
Send returns to:
Air-Tite Holders, Inc
Return Department
RA#_________
1560 Curran Highway
North Adams, MA 01247
