Company Policies
Privacy Policy
We have not, do not, and will not sell, rent, or trade your name, address, email or other personal information with third parties!
The Information We Collect: This notice applies to all information collected or submitted to Air-Tite Holders, Inc. via the website, phone or email. On this website, you can order products and request information, the personal information collected on these pages are: Name, Address, E-Mail address, Phone number and Credit Card information.
The Way We Use Information: The information you provide about yourself when placing an order is used only to complete that order. This information is not shared with outside parties at any time. The return email address is used in replying to the email and keeping you updated on the status of your order. Such addresses are not used for any other purpose.
Our Commitment to Data Security: To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, Air-Tite Holders, Inc. has put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information that has been collected.
The Information We Collect: This notice applies to all information collected or submitted to Air-Tite Holders, Inc. via the website, phone or email. On this website, you can order products and request information, the personal information collected on these pages are: Name, Address, E-Mail address, Phone number and Credit Card information.
The Way We Use Information: The information you provide about yourself when placing an order is used only to complete that order. This information is not shared with outside parties at any time. The return email address is used in replying to the email and keeping you updated on the status of your order. Such addresses are not used for any other purpose.
Our Commitment to Data Security: To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, Air-Tite Holders, Inc. has put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information that has been collected.
Return Policy
100% satisfaction guarantee
You must call Air-Tite Holders, Inc. (800-521-1248) for any reason to return product. You will receive a return authorization number (RA#) that must be written on the outside of the package.
Return due to satisfaction guarantee:
Send return package to:
Air-Tite Holders, Inc.
Return Department
RA# _________
1560 Curran Highway
North Adams, MA 01247
You must call Air-Tite Holders, Inc. (800-521-1248) for any reason to return product. You will receive a return authorization number (RA#) that must be written on the outside of the package.
Return due to satisfaction guarantee:
- Customers have 7 business days from delivery date to notify Air-Tite Holders, Inc. of your intent to return an unsatisfied product. You will be refunded 100% of the purchased product price; we do not refund the original or return shipping charges unless product return is due to manufacturing defects.
- All returned merchandise must be received in resalable condition, unless the merchandise is found to be defective. We strongly suggest that you use a secure packing method when returning your items, since we cannot be responsible for the items not being received at Air-Tite Holders, Inc. in resalable condition.
- You will receive the refund upon our receipt and inspection of the merchandise.
- Customers have 3 business days from delivery date to notify Air-Tite Holders, Inc. of damages due to shipping in order for Air-Tite Holders, Inc. to process a claim with the shipping carrier.
- It is also required that you save the shipping carton and all packing materials until a claim is completely processed by the shipping company.
Send return package to:
Air-Tite Holders, Inc.
Return Department
RA# _________
1560 Curran Highway
North Adams, MA 01247